Excellent service from both James and Jason. Very fast response to an issue I had spent hours trying to solve in Linux and it was solved within 2 hours. From reporting the fault and having it rectified was fast and efficient. I would highly recommend and will be using Flow Networks for our future projects.
Understanding your IT infrastructure
Flow Network’s proactive monitoring service allows you to understand how IT services are performing, as well as identifying possible risk areas 7 days a week, 24 hours a day.
Monitoring provides a view into the health and status of IT services, which can include security, applications, system networks, PCs and data centres, to observe network traffic and act proactively to plan to actions and avoid latent problems, while benchmarking performance.
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Managed IT/Proactive Monitoring
The proactive approach
Proactive monitoring networks allows IT units to determine if a problem is occurring at a protocol, application or equipment level which could lead to a more serious issue.
For example using a proactive approach and monitoring applications, can notify engineers on a construction site who are using their smartphones when they are away from their desks to alert them to problems, based on alarm settings and tolerances, pre-set and established as metrics. This approach to monitoring allows teams to address problems before they impact the network and proactively plan when upgrades are required.
Operational integrity is now crucial to a productive work environment and data security has been created to offer layers of protection to safeguard IT assets. Proactive monitoring permits IT security teams the capability to protect your IT assets from security breaches for both wired and wireless networks, and computers. This attitude to monitoring, diminishes risk and provides real-time information with which to manage a workplace security position.
Workplace data centres are home to servers, network equipment storage, and environmental facilities in the form of humidity, power and cooling levels used to keep your equipment running smoothly. Proactive monitoring of these centres therefore lets Flow Network understand the health status for that technology and utility including monitoring the efficiency of CPUs, memory and network input and output.
This information not only benefits the operational integrity of a centre, but makes the whole system cost efficient for budget management and future capacity planning.
It was great working with Flow Networks. They were more than helpful and addressed every need I had. I wouldn’t think twice before working with them again.
I found Flow Networks knowledgeable and really helpful setting up my company e-mail accounts. Would highly recommend.
I have been with this company for a long time now and the service and support I get with my website and emails is of a very high standard. I find my account easy to manage and any queries I have are responded to and solved quickly.
The assistance and service we have had from Flow Networks in setting up Office 365 and subsequent servicing has been first class, friendly and extremely speedy. James is our ‘go to person’ for any problems – he is always approachable, available and gives us service with a smile. Howzat!
We have received tailored and excellent service from Flow. I cannot recommend them highly enough. Always one step ahead of our needs and very quick to respond to requests, even when emails are sent at unreasonable hours. James and the team have been professional in every respect be it installation through to final invoicing. Excellent value for money.