Excellent service from both James and Jason. Very fast response to an issue I had spent hours trying to solve in Linux and it was solved within 2 hours. From reporting the fault and having it rectified was fast and efficient. I would highly recommend and will be using Flow Networks for our future projects.
Scaleable PBX Solutions
Many organisation are undecided as to whether they should buy an On-Premise PBX or a Hosted PBX. The answer is simple, it depends on the size of your business and what you want to gain from the PBX.
Flow Networks offer both solutions.
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PBX – Managed IT/Remote & Telephone Support
As suggested by the name, Flow Networks handles the PBX and the responsibility of running, maintaining and upgrading the Hosted PBX is on us.
With a hosted solution, the cost of installation, operation and maintenance are far less, so you don’t need to worry about any network issues, such as bandwidth, particularly important for SMEs which don’t have the bandwidth to accommodate either a unified communications platform or VoIP.
There are also no dedicated personnel needed to manage the phone system, reducing costs further, and no additional in-house training required on how to run the telephony system.
With an on premise system, the customer has more control over their chosen scheme, including the capacity to assimilate the on-premise PBX with other software structures your company may be using such as CRM systems.
This set-up is ideal for large businesses which already have the infrastructure, bandwidth and network necessary to host their own telephony system, VoIP or unified communications platform.
With no delay or support needed for modest tasks, such as adding extensions.
All the system data and settings are in the customers’ hands.
It was great working with Flow Networks. They were more than helpful and addressed every need I had. I wouldn’t think twice before working with them again.
I found Flow Networks knowledgeable and really helpful setting up my company e-mail accounts. Would highly recommend.
I have been with this company for a long time now and the service and support I get with my website and emails is of a very high standard. I find my account easy to manage and any queries I have are responded to and solved quickly.
The assistance and service we have had from Flow Networks in setting up Office 365 and subsequent servicing has been first class, friendly and extremely speedy. James is our ‘go to person’ for any problems – he is always approachable, available and gives us service with a smile. Howzat!
We have received tailored and excellent service from Flow. I cannot recommend them highly enough. Always one step ahead of our needs and very quick to respond to requests, even when emails are sent at unreasonable hours. James and the team have been professional in every respect be it installation through to final invoicing. Excellent value for money.