We’ll help at every step

If your business has an issue; we can fix it.
If your business needs new software; we will install it.
From the smallest hotfix to making something work or moving a user from one location to another; we can help. Sometimes a service contract is neither wanted nor needed, because sometimes you only need support when it’s necessary. Flow Networks offers pre-paid support hours which you can be used for almost anything. They can be bought in blocks of 25 all the way up to 200 and we’ll even give you 2 years to use them.

Interested?

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Managed IT/Pay-Go-Ad-hoc-Support

Pay & Go Ad Hoc IT Support

Giving support when you need it most

Our Pay & Go Ad-hoc IT Support package is designed for SMEs or IT teams who need complementary support but don’t want to or can’t, commit to a monthly contract, with our ad-hoc service, you just pay for the support you need.

General one-off support issues, may also include:

  • Emergency support
  • Consultation services
  • Or project work
  • Clear, up-front pricing
  • Guaranteed fix with agreed billable-hours ceiling
  • Open communication and progress updates
  • Emergencies or urgent remote support or a rapid onsite visit (critical server failure)
  • “White-labelling” as your companies’ in-house resource
  • Experienced and qualified project management and resource availability
  • Individual workstation resolution, including hardware troubleshooting and software updates
  • Network and infrastructure installation and modification; including telephony, broadband, routing, switching, IP services and Windows AD directories